Shipping Information
Where do you deliver?
We ship to every state in India, including remote areas where roads and transport are available. We do not accept international orders at this time.
How much do you charge for deliveries?
We offer three shipping methods at checkout, each with a flat rate across all domestic orders within India:
- Free Shipping — ₹0 on all orders, no code required.
- Speed Shipping — ₹149. A faster surface option for quicker dispatch.
- Air Shipping — ₹299. The fastest method; orders typically arrive within 4 days of shipment.
Rates are the same regardless of order weight or destination within India. Subscribe to our email list to stay informed about any future changes to shipping rates or promotions.
How quickly does order processing get initiated?
We initiate the order process within 2–5 hours of receiving your order. However, if it was placed on a Saturday or Sunday afternoon, the order will be processed on the next working day (Monday). Orders placed before 1 PM have a high chance of shipping the same day. We dispatch all orders at 2 PM.
How will I receive my order's tracking ID?
We email the tracking ID as soon as the order ships from our end. We also share a picture of the tracking receipt on WhatsApp (if a contact number was provided at checkout). We monitor all shipped orders closely and update tracking status to customers via WhatsApp.
How long will it take for my order to arrive?
After your bat is ready to ship, delivery typically takes 3 to 10 business days depending on your location and chosen shipping method. Orders received by 12:00 PM IST Monday to Friday will generally process and ship the same day. If your order has not arrived within the expected window, please contact us for the latest update.
What if I need to cancel a delivery?
Please get in touch with us using the contact form or by direct call to cancel an order. We process cancellation requests quickly.
What is your mode of shipping?
We ship all products through DTDC or Professional Courier with fast delivery options and responsive support. With Air Shipping, orders typically arrive within 4 days; however, delays may occur due to weather or other unforeseen circumstances.
What should I do if my order hasn't arrived yet?
If you have received a shipping notification but your order hasn't arrived, please contact us so we can follow up with the courier and provide you with an update. If there is a weather or logistical barrier, we will inform you via email or SMS as quickly as possible.
What if I'm not home when my order is delivered?
We do not require a signature for deliveries. If you're not home when the package arrives, it can be handed to a trusted person at the delivery address, or delivery can be rescheduled by contacting us.